"TW Micronics": refers to the company TW Micronics, SARL with a capital of 50,000,000 FCFA, road RC: 95F 0271, 661 Ngousso - Yaoundé. "Customer": means any natural or legal person requesting the products of TW Micronics.
"Products" means the products and services of TW Micronics and its partners marketed by TW Micronics.
These general conditions of sale govern all orders, sales and deliveries of products, regardless of the type of order, including the Internet, telephone or any other means. Any order implies full and unconditional acceptance of these general conditions of sale by the Customer. The Customer agrees to read these terms and conditions before placing an order.
The Customer may place an order on the Internet (www.twmicronics.com), by telephone, by post or by email. Any order placed in the name or on behalf of the Customer is deemed to be done by himself or a person duly authorized for this purpose. In the case of online payment or bank transfer, the order will be considered effective when the bank payment centers concerned have given their agreement. In case of refusal of said centers, the order will be automatically canceled and the Customer notified by email, being specified that he can claim no compensation of any kind whatsoever. After the order and the actual collection, the customer will receive electronically the validation of his order. TW Micronics reserves the right to refuse or cancel any order from a Customer with whom there is a dispute over the payment of a previous order, without the latter being able to claim any compensation. The data recorded by TW Micronics for orders, sales and deliveries is proof of all transactions between TW Micronics and Customers.
The prices of the products are indicated in FCFA excluding taxes, excluding the cost of processing and, where applicable, shipping. All orders regardless of their origin, delivery method or place of delivery are payable in CFA francs, euros or dollars. Prices in force are available in particular on the online store of TW Micronics. The Customer is informed that prices may vary from one version to another of the same Product and that the prices indicated on the site may no longer be valid if a new version of the Product has been marketed. Delivery charges or possible approaches are the responsibility of the Customer. The total price of the order to be paid by the Customer (hereinafter "the Price") includes the price of the products ordered, any taxes and delivery charges if applicable. TW Micronics reserves the right to change product prices at any time. The products ordered will be invoiced on the basis of the rates in effect at the time of confirmation of the order by the Customer.
Our special offers are valid for 15 days. In case of validation, thank you kindly to return to us the signed and sealed quote which will prevail firm and final purchase order. Our promotional offers are only valid for the current month and are subject to change without notice.
The Customer receives his bill at the latest at the same time as the products ordered. Invoice history will be available in the customer area on twmicronics.com.
The Price is payable in cash, net and without discount, and due upon receipt by TW Micronics of the Customer's order placement. The products remain the property of TW Micronics until the complete payment of the Price and will be delivered to the Customer only after effective receipt and total price by TW Micronics. The payment of the Price is made according to the means of payment chosen during the order: check, transfer, credit card.
- Payment by check In case of payment by bank or postal check, it must be issued by a bank domiciled in Cameroon. The cashing of the check is made upon receipt of the check. The check must be made payable to "TW Micronics" and deposited or sent to: TW Micronics road 661 Ngousso PO Box 14674 Yaoundé
- Payment by transfer Bank: 10003 Counter: 00200 Account number: 05020321673 Key RIB: 44 Domiciliation: Yaoundé - CAMEROON IBAN: CM21 10003 00200 05020321673 44 SWIFT CODE: SGCMCMCX
- Payment by credit card The credit card used must be a Visa, MasterCard or other Card accepted through our payment intermediary. The flow of the card is done immediately.
- Payment by Mobile Money The operator used must be Orange Money; MTN Mobile Money or other Operator accepted through our payment intermediary. The flow of the card is done immediately.
Any late payment within the time stipulated above will automatically entail the application of a penalty corresponding to three times the legal interest rate in force plus 5 points, without the need for a reminder, as soon as possible. first day of late payment.
In case of unavailability of all or part of the ordered products persisting beyond a period of sixty (60) days from the payment of sums paid by the Customer, the refund will be made by check or transfer at the latest in fifteen (15) days after the expiry of this period. The Customer agrees that in case of unavailability of all or part of the products ordered, he will not be able to claim any refund before the expiry of the sixty (60) days following the payment. No compensation will be payable by TW Micronics, in any capacity whatsoever, in case of unavailability, the only possibility being the refund of the price actually paid.
The ordered products are delivered electronically or by courier. Delivery times are given as an indication and correspond to the usual processing, shipping and routing times for products destined for Cameroon. For deliveries outside Cameroon, a delivery quote will be issued. The indicated delivery times run from the actual and total receipt of the Price by TW Micronics. TW Micronics can not be held responsible for a delay in delivery and the consequences of such a delay, whatever the cause, especially in the event of a force majeure event such as the strike of the postal services or other carriers. It is the Customer's responsibility to take all necessary measures to take account of any delays or delays in delivery.
Customers are informed that, in accordance with legal provisions, they do not benefit from a right of withdrawal.
The Customer is considered to have waived any claim, indemnity, replacement or refund in case of non-compliance or defect and no claim will be accepted.
For any information or question, TW Micronics Customer Service is available to Customers from Monday to Friday during regular business hours (8 am-1pm and 2-5pm): [email protected]
Additional conditions may apply for other services offered by TW Micronics. If these additional conditions conflict with the General Conditions of Sale, the additional conditions will prevail. Please read these terms carefully before placing your order.
The original products are the property of TW Micronics in its entirety, as well as all rights pertaining thereto. Reproduction in whole or in part is always subject to the express permission of TW Micronics.
TW Micronics does not guarantee that the products supplied are suitable for the needs of the Customer. It is the responsibility of the Customer to carefully and accurately evaluate their needs, to assess their suitability for the products ordered, to ensure that they have the particular competence for the use of the products and, where appropriate, that the configuration of its equipment meets the technical requirements. The Customer expressly acknowledges that software and computer products are never completely free of bugs, and in particular the software and files contained in the products. The Customer is solely responsible for the use he makes of the products and in no case the responsibility of TW Micronics can be sought for any reason whatsoever for or because of the consequences of this use. The Customer warrants TW Micronics against any claim, claim or action by a third party that claims that the use of the Products by the Customer infringes its rights, violates any legal or regulatory provision or causes him harm. The Customer refrains from causing confusion with TW Micronics when using the products, especially in emails or letters that it would send to companies whose contact details appear in the products. He must present any communication as his own and without link or reference with TW Micronics, including the unsubscribe link. TW Micronics guarantees that the products published comply with the Cameroonian legislation. In case of delivery outside Cameroon, TW Micronics can not be held responsible in case of non compliance with the legislation of the country where the Product is delivered. TW Micronics will in no way be held responsible for the consequences of the use of the products with regard to the Customer or third parties, whether direct, indirect or unforeseeable, such as loss of customer, loss financial, lost profit, inaccuracy or data or file corruption. The Customer undertakes to take all necessary measures to protect its own data, software and computers against the contamination of viruses that may circulate on the Internet or to be contained in a Product purchased from TW Micronics. TW Micronics can not be held liable for any damages that may be suffered by the Customer due to computer viruses. TW Micronics is bound only to an obligation of means and without obligation of minimum return. In all cases, any damages that may be charged to TW Micronics in the event of liability being incurred may not exceed the price actually paid by the Customer for the purchase of the Product concerned. In any case, the responsibility of TW Micronics can not in any case be sought or committed because of the characteristics of the products published by its partners or the consequences of the use of these products, for which it plays only a role of intermediary distributor.
The Customer expressly authorizes TW Micronics to inform it regularly about the goods and services marketed by TW Micronics, and to use the personal information communicated by the Customer when placing orders, for the purpose of presenting TW's commercial offers, goods and services. Micronics. The Customer has the right to access, rectify and oppose personal information concerning him. This right may be exercised in writing to TW Micronics.
THESE TERMS AND CONDITIONS ARE SUBJECT TO CAMEROON LAW. IN CASE OF DISPUTE, COMPETENCE EXPRESSE IS ASSIGNED TO THE TRIBUNALS OF THE HEADQUARTERS OF TW MICRONICS.
TW MICRONICS attaches great importance to the confidentiality of your information. This privacy statement explains what personal data we collect when you browse this site, how we use it, and how we maintain and protect your personal information.
In order to better handle requests and website activity, we collect your personal information.
This is personal information that you consent to give us, such as your last name, your first name, your address, your e-mail address, your username, your password, which are collected during your registration.
We also collect demographic data related to your country, region, city.
Additional personal information (eg credit card number and billing address) is collected as part of transaction processing or to provide you with our products and services.
Your IP address, type and language of your browser and information about your access times may be collected automatically as part of the operation of the Site when you log in.
We collect passwords, password hints, and similar security information used for your authentication and access to your account.
When you contact TW MICRONICS for assistance, we collect data about you, your hardware, software, and other information related to the support incident. This data includes contact or authentication data, the content of your conversations and other communications with TW MICRONICS support, information about the status of the device and the application when the error occurred, and during diagnostics, as well as system and registry data on software installations and hardware configurations.
We also collect the content of messages you send us, such as product reviews or ratings that you write, or the questions and information you provide for customer support. When you contact us, for customer support for example, phone conversations or discussion sessions with our representatives are likely to be monitored and recorded.
We collect information for the purpose of improving the operation of the site and your usage experience, and to better process your orders and transactions. For example to provide you our services, verify your identity, or contact you if needed, for the improvement of customer service.
We use the data to carry out your transactions with us and to provide you with our products. Often, these products include custom features and recommendations that maximize your productivity and satisfaction, and automatically tailor your experiences based on what we know about your business, interests, and location.
We use the data to diagnose product issues, repair customer devices, and provide other support and support services.
We use the data to ensure the safety of our products and customers, detect and prevent fraud, confirm the validity of software licenses, resolve disputes and enforce our agreements. Our security features and products can prevent the operation of malware and inform users of the detection of malware on their device. For example, many of our communications and file synchronization products routinely scan content automatically to identify risks of spam, viruses, malicious actions, or URLs that have been flagged as fraudulent, phishing, or links malicious. We may also block a communication or delete content if they violate the terms and conditions
A cookie is a small amount of data that may include a unique identifier. Cookies are sent to your browser from a website and are stored on your device. We assign a different cookie to each device that accesses our website.
Most browsers automatically accept cookies, but provide controls to allow you to block or delete them. For example, in Microsoft Edge, you can block or delete cookies by clicking Settings> Privacy> Cookies. The instructions for blocking or deleting cookies in other browsers are available in the relevant privacy and support documents.
We will continue to keep archived copies of your personal information for legitimate business purposes and to comply with the law.
We will continue to store your anonymous information such as website visits without identifiers in order to improve our services.
You retain all rights in your personal information and may consult them at any time. In addition, TW MICRONICS takes reasonable steps to correct, modify, delete or limit the use of your personal information. You can update several types of personal information, such as payment or contact information, directly in your account settings. If you are unable to change your personal information in your account settings, contact us to make the required changes. It is important to remember that if you delete or limit the use of your personal information, the services may not function normally.
If you have any questions about your personal information or about this policy, Contact Us